Billing & Insurance

Spine Medicine and Surgery will work with various insurance plans to help authorize your treatments. Please contact our office to discuss how our practice can work with your insurance plan.

Diagnostic Testing
Most insurance companies require authorization for certain types of diagnostic testing, such as x-rays, CT scans, EMG and MRIs. If authorization is not required by your insurance company, you should schedule an appointment for diagnostic testing as soon as you receive your order from Dr. Choi.

If an authorization is needed, we’ll obtain the authorization from your insurance company and call you when we receive approval. This could take up to 10 business days. Be sure to schedule your diagnostic testing at a participating facility. Call your carrier or take a look at your provider directory to determine which facilities are covered.

Physical Therapy
Our staff will get approval for physical therapy from your insurance company. Worker’s compensation carriers allow the first six weeks of physical therapy for a new injury without an authorization. Subsequent authorizations will require submitting qualifying information for carrier approval.

Surgical Procedures
Specific requirements vary by insurance carrier. Our team will complete the steps needed to get authorization from your carrier. This process can take up to 25 business days.

If you’re covered by worker’s compensation or no-fault insurance, please let us know prior to your first visit. This will allow us to verify your coverage and benefits.

We bill patients for out-of-pocket expenses, including any deductibles or coinsurance.

Since we know insurance can be overwhelming, as a courtesy, our expert staff will file a claim with your insurance company on your behalf once we have your assignment of benefits signature on file. Under an assignment of benefits, you’ll remain financially responsible for the account balance. You’ll also be responsible for working with us to ensure your insurance company pays our practice the amount covered or allowed under New York State law.